The Store sells goods to private individuals and business entities exclusively based on orders submitted electronically. Together with the goods, the Buyer always receives a receipt or VAT invoice, in accordance with the data provided in the order. All goods offered for sale are brand new.
Company registration details:
Eurojumper Bartosz Buzdygan, Anna Buzdygan civil partnership
Wrocławska 20 Street
55-095 Januszkowice
Tax ID (NIP): 896 143 00 88
1. Orders
a) After placing an order, the customer automatically receives an email generated by the Store containing the order details. Within 24 hours, a Store employee will contact the customer by phone to confirm the order.
b) In the event of cancellation, the order must be cancelled electronically or during the phone confirmation call. In case of delay or failure to deliver the shipment due to the Customer’s fault, or in case of refusal to accept the shipment, the Customer will be charged additional costs (courier storage costs, handling fees according to the transport price list).
c) The Store may cancel and refuse to process an order without providing a reason.
2. Delivery Methods
a) Courier shipment: Delivery costs are borne by the Customer according to the transport price list. The goods will be dispatched within 1–2 business days from order confirmation. This period may be extended due to reasons beyond the Store’s control, such as stock depletion or failure of the carrier to collect shipments. The Customer will be informed of any delays.
For bank transfer payments, the confirmation date is the date the payment is credited to the Store’s account.
The courier delivers shipments on the next business day after dispatch, Monday to Friday, during typical working hours (8:00–17:00). Delivery at other hours or on Saturdays is possible for an additional fee.
Upon receipt of the shipment, after signing the consignment note and settling any payment due (in case of cash on delivery), the Buyer has the right, in the presence of the courier or postal employee, to check the condition and contents of the shipment. Particular attention should be paid to any damage to packaging or security seals.
If damage is found, a damage report must be prepared in the presence of the courier. All damage to packaging and contents must be described in detail. The Store must be notified immediately.
Shipping costs
Orders are processed via TNT courier service:
Express courier shipment (EU): €40
b) Personal collection: Available at one of the company’s branches.
3. Delivery Conditions
Cash-on-delivery shipments will not be sent to temporary addresses such as dormitories or trade fairs.
Delivery time may be extended due to reasons beyond the Seller’s control.
If the goods are out of stock, the Store will inform the Buyer. The Store will specify a new delivery date or, if possible, offer goods of comparable price, parameters, and quality. The Buyer may cancel the purchase, wait for delivery, or accept the proposed alternative. The Buyer must send their decision electronically. Failure to respond is equivalent to cancellation.
4. Payment Methods
a) Bank transfer: Goods are shipped after payment is credited to the Store’s account below:
Bank name: Santander Bank
Account number: PL49 1500 1793 1217 9005 5268 0000
IBAN: PL49 1500 1793 1217 9005 5268 0000
BIC/SWIFT: WBKPPLPP
Account holder: Eurojumper s.c.
Transfer title: Order [Order Number]
b) Cash on delivery: Payment to the courier upon receipt of the shipment.
c) Cash: Payment upon collection at one of our stores located in Gdańsk or Gdynia.
The Store may refuse cash-on-delivery payment and request prepayment (cash or bank transfer). This applies in particular to promotional goods, rarely ordered goods, high-value items, or large-size products.
5. Warranty
The Buyer receives a Store or manufacturer warranty for goods purchased from our Store. The warranty period depends on the type of equipment purchased.
6. Returns
In accordance with the law, customers have the right to withdraw from the contract within 14 days from the date of delivery. This right does not apply to customers who collected the goods in person at one of our stores (“Personal Collection”).
The Store does not accept returns of unpacked software or used equipment. Goods purchased for business-related purposes are not eligible for return.
Returns require the Store’s approval. Returned goods must be complete, with original factory accessories and packaging. Shipping costs are non-refundable; only the product price is refunded.
7. Product Descriptions, Photos, Prices, Errors
a) The Store may refuse the sale of goods if the product description, availability information, price, or VAT rate contains errors.
b) Product photos are not part of the technical specification and cannot be grounds for claims regarding technical discrepancies. For example, computer sets may be shown with sample monitors that must be purchased separately.
c) We make every effort to ensure that technical descriptions are accurate; however, due to changes made by manufacturers, discrepancies may occur for which the Store is not responsible. Customers should verify technical parameters on the manufacturer’s website or contact the Store for confirmation.
d) This online Store price list does not constitute an offer within the meaning of the Civil Code. Placing an order does not constitute conclusion of a contract. The Customer accepts the terms at the moment of order confirmation.
